Shipping policy

Shipping Policy – Candy's Crystals UK

UK Delivery We offer free standard delivery on all UK orders over £50. Please allow 3–5 working days for your order to arrive.

EU Delivery Standard delivery to EU countries is £15.00. Please allow 7–14 working days for delivery.

Rest of World International delivery outside the UK and EU is £40.00. Please allow 14–21 working days for delivery.

Order Processing All orders are processed within 1–3 working days. Orders placed on weekends or bank holidays will be processed the next working day.

Tracking Once your order has been dispatched, you will receive a confirmation email. Please note that tracking may not be available for all destinations.

Customs & Duties For international orders, customs fees and import duties may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping rates.

If you have any questions about your order, please don't hesitate to contact us.